Privacy Policy

Who collects your information via the JENOA Website?

The JENOA Website is owned and operated by JENOA Limited, a limited liability company registered in England and Wales under company number [Number] and with its registered office at [Address] (the "Company", "we", "us" or "our").

Any information collected via the JENOA Website is collected and processed by the Company on behalf of the Company and its affiliates in accordance with this Privacy Policy. For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is the Company.

Information collected about you

The Company may collect and process the following data about you:

• Information you provide via the JENOA Website: You may provide information about yourself by filling in forms on the JENOA Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you subscribe to our services, search for a product, participate in discussion boards or other social media functions on the JENOA Website, and when you report a problem with the JENOA Website. The information you give us may include your name, address, e-mail address and phone number.
• Information collected about you via the JENOA Website: With regard to each of your visits to the JENOA Website, the following information may be automatically collected:
  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the JENOA Website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

Cookies

The JENOA Website uses cookies to distinguish you from other users of the JENOA Website. This helps us to provide you with a good experience when you browse the JENOA Website and also allows us to improve the JENOA Website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

Uses made of the information

We use information held about you in the following ways:

• Information you provide via the JENOA Website: We will use this information:
  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
  • To notify you about changes to our service;
  • To ensure that content from the JENOA Website is presented in the most effective manner for you and for your computer.

Disclosure of your information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

Where your personal data is stored

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [Contact Email].

Contact Us

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to [Contact Address] or [Contact Email].